Warranty Claims

Are you not happy with the delivered goods and want to return them within 14 days? Is it damaged? Or do you want to exchange it for another product? It's easy.

The first step is to fill in the following electronic form in detail. With Retino, you'll be in control of the return, exchange or complaint process from start to finish. You will be pleasantly surprised at how quickly and easily you can exchange or return your goods with us.

When exchanging or returning goods, you must return the goods undamaged, with no signs of use, in their original undamaged packaging.